Cancellation conditions in the Hotel Glasererhaus

Cancellation of your booking in Zell am See

We have adapted our cancellation conditions to the current situation - here is our new cancellation policy:


Cancellation condition for direct bookings
(via the hotel website, by email, by phone)

winter 20/21 up to 7 days before arrival free of charge
  6 -0 days before arrival 100%
26.12.20 - 02.01.21 up to 14 days before arrival free of charge
  13-0 days before arrival 100%
13.02.21 - 27.02.21 up to 14 days before arrival free of charge
  13-0 days before arrival 100%






Cancellation conditions via external platforms
(booking, expedia, hrs, usw.)

winter 20/21 up to 14 days before arrival free of charge
  13-0 days before arrival 100%
26.12.20 - 02.01.21 up to 30 days before arrival free of charge
  29 -0 days before arrival 100%
13.02.21 - 27.02.21 up to 30 days before arrival free of charge
  29 -0 days before arrival 100%

 

Cancellation due to Corona


Cancellation due to a positive corona test result or due to mandatory quarantine are free of charge up to the day of arrival.

A free cancellation is also possible if there is an express travel warning from the Ministry of Foreign Affairs. Contact us to cancel your reservation.